Policies
This page is the legal home for the Good Game Apparel storefront, creator and customer account areas, and our public Shopify app.
Use the links below to open the current shipping, returns, privacy, and terms documents. We update this hub when those documents or their routing changes.
Shipping Policy
Current production times, delivery timeframes, shipping rates, and international delivery notes for storefront orders.
Includes UK small-merch, standard UK, EU, and international shipping information.DocumentRefund Policy
How defective, damaged, incorrect, and custom or personalised product issues are handled.
Includes return labels, damaged-item replacements, and non-returnable custom item terms.DocumentPrivacy Policy
How we collect, use, store, and share personal data across the storefront and our public Shopify app.
Includes Shopify-specific merchant, customer, order, and compliance-webhook handling.DocumentTerms of Service
The baseline terms that govern use of our website, accounts, creator tools, checkout flows, and merchant app services.
Covers accounts, orders, artwork rights, acceptable use, and service limitations.How to use these pages
The shipping policy explains the delivery options, costs, timeframes, and international delivery notes used for storefront checkout and customer support.
The refund policy explains when we accept returns, how return labels are handled, and how we replace damaged items or resolve defective or incorrect products.
The privacy policy is the main notice for personal-data handling and is the page intended to be used as our public Shopify App Store privacy-policy URL.
The terms of service explain the general rules for using our site and services. If you need help with a live order, account, or merchant setup issue, use our contact page as well.